Help

Is my payment information secure?

Yes.  iHostNetworks, the hoster for our online store, uses HTTPS (SSL) protocol during payment processing to protect your information.  This protocol is both authenticated and encrypted.

Will my personal information be retained and/or used?

Your personal information, such as name, address, phone, etc., will be retained so that you don't have to type it in again during future orders.

Your credit card information will not be retained.

Your personal information will not be used for marketing or other purposes.

Your personal information will not be shared anyone outside the YMCA and the Rainnier Expedition.

I don't see my question in this list

If you have a help question that you don't see here, please submit it through the form in the Contact Us section of this website, found in Help or Customer Service.  In addition to helping you directly we'll add the answer to this list for others if needed.